Baybrook Village

id: 28267840
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2702 W Bay Area Blvd
Webster, TX 77598

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(281) 816-7391
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DO NOT LIVE HERE!!!!! I don't even know where to begin... First off, when you view the property, they show a model which has actually been maintained and has matching door knobs a...

DO NOT LIVE HERE!!!!!!!!!! 1/6/2011

DO NOT LIVE HERE!!!!! I don't even know where to begin... First off, when you view the property, they show a model which has actually been maintained and has matching door knobs and working fixtures and matching appliances.... Upon move in, you get an apartment that is run down. We received an apartment that had a much smaller patio, which did not matter since you could not use it due to the smell of animal urine, which they still have failed to correct 2 months into the lease! The a/c vents were covered in mold, the dishwasher sounds like a rocket ship taking off in the house, god forbid you start a load of dishes right before bed! NONE of the appliances match, nor do the door knobs. The water hook-up for the washer leaked a steady stream of water, the previous tennant kicked thru a door and allowed their pet to chew on all the wood trim in the house, which the apartments failed to replace. Their solution was to simply paint over it and hope no one notices. We had to have the counters tops repaired at move-in due to spots where the maintance guys failed to repair. We had to have outdoor siding and fen pickets replaced also, which still have yet to be painted. The staff has to be the worst excuse for human exsistance I have ever seen, they all lie to your face, and when you call the out on their lie the try and kick you out of the office. I have lived here for two months and have yet to enjoy my apartment due, to consistly contacting them for repairs. The maintanence staff can't even speak english while the office staff can't speak spanish, so you never really know what exactly they are going to do to your apartment.... The staff turn over is insane... no one will staff more than a few months because the loose it will all the tennants complaining about the same things. The manager Carol, is the biggest nut of the all, give you a lecture about god choosing her to fix up the apartment complex one day, blah blah blah all while trying to sugar coat a horrible situation. Dare you ask to speak to her once things have not been fixed, ""she is one the phone to corporate"" is what your told while you see her walking around the corner with no phone in hand... Bring that up and you are told the leave the building.The only thing they do on time, is charge tennants a $75 late fee the very day you are late, they never send statements or water bills, but like to hit you with the $75 fee the next month for underpaying by a few cents for dollars. I WOULD ADVISE ANYONE LOOKING, TO DRIVE AS FAR AWAY AS FAST AS YOU CAN, THE SAVINGS IS NO WHERE WORTH THE HEADACHE!!!! I have never lived in such a horrible place, and I am stuck until next October!!!! I can assure you they will never be so glad to receive my 60 day notice to vacate... I will make the next 10 months of their lives a living hell, the way they have made mine. I think the tennants need to band together and protest at the front office, if enough potential tennants run away due to bad press... Carol and her staff of low lifes might just have to get off her rears and actually do their jobs!!!\r \r HERE IS A THOUGHT.... DO YOU F-ING JOBS you lazy worthless pieces of crap!!!!!!!\r \r And I'm done more

HORRIBLE 11/2/2009

i find it so interesting how this apt. complex has to see all these reviews AND STILL CAN NOT SEE WHAT THE PROBLEM IS. \r \r this apt has it all from peeping toms, rats, mice,\r roaches, and yes, fleas. BUGS EVERYWHERE!!!!!!\r \r If you could even want to live in this type of enviroment your unhuman. its everything from disqusting to down right awful.... i am sure with pages and websites fulll of bad reviews on this complex, most of you will not even waist ur valuble time. i really want to stress to these young girls and familys with children this is a extremly unsafe enviroment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Cons: EVERYTHING more

-0 10/25/2009

the worst complex unsafe, unclean, unbearble managment , poor maintence team, peeping toms, teenagers all over, bugs every where because trees and schrubs... freq break ins and violence, renting to anybody and everybody. need to improve alot, because at this rate the renters will ruin this place.\r Cons: I think i am gonna need more room here............ more

Let me find your dream place :) 1/22/2009

Hello everyone, my name is Arnold and i am a full service REALTOR and aparment locator..I you would like me to help find your perferct place to live and look out for your best intrest... gimme a call... I will do all the leg work and search for yourplace , and its totally FREE to you.. I can search based on your likes and also do cost comparisons on leasing versus owning no that intrest rates are sooo low......and remember there are no strings attached to what i do for you....gimme a call at 832-276-3639 which is my direct line... c ya soon more

Rodents 5/2/2008

I live in building 29! I have lived here for a month and have rodents! Severel!!! Not to mention the fleas!!!! Pest control is virtually nonexisitant and the manager is useless. I want out of the lease so bad! These aparments are overpriced considering the furry 4 legged rodents we have to live with! belive all the reviews!!!! dont be a fool like me and test the waters yourself I am so scared I wish i had a snake so he could eat it !!!! 745 a month to live with a rodent problem!\r I want out of the lease so badly! It is so crazy that there are mce! Pest control came after 3 weeks and still nothing has happened! I just saw ""mickey"" about 20 minutes ago! I am so scared and my 3 year old is terrified! more

NEVER WOULD I RECOMMED IT 4/23/2008

I lived there for 3 months, and couldnt take it anymore. I left, and now they want to charge me $3,000 for stuff i didnt even do and repairs that were unneccessary. I work at an Apartment complex now, and I know the rules and what they do and how they act is ILLEGAL! Dont even go and see them. They dont care about what problems you have or anything. We had fleas and rodients in our apartment and they never came and did anything about it. My husband was allegic to fleas and my newborn also was biten because ""they were too busy"" to come out and spray! Our garbage dispoal broke and it took them almost a freaking week to come replace it. We had black mold under our sinks, NEVER DID ANYTHING ABOUT THAT. I feel sorry for the people who took our apartment. Just dont live there. more

DONT MOVE IN THIS PLACE 2/6/2008

I HAVE NEVER BEEN TREATED IN THE MANNER OF WHICH THE UNDER EDUCATED STAFF THINKS THEY HAVE THE RIGHT TO ACT !!!\r \r I MOVED IN THIS COMPLEX WITH NO CHOICE BECAUSE OF SCHOOLS.\r \r WHNE MY LEASE IS UP I AM OUT OF HERE NOT BECAUSE THE THE NASTINESS\r OF THE COMPLEX....TRASH....DOG POO EVERYWHERE ECT BUT\r BECAUSE THE WAY THE OFFICE IS RAN (ie not ran AT ALL)\r \r THIS PLACE IS HORRIBLE.......PAY A LITTLE EXTRA AND GO DOWN THE STREET\r WHERE THEY CARE !! EVERYONE IN THE OFFICE IS RUDE AND DONT CARE AT ALL !!!!! Cons: SEE MY LIST more

Horrible Customer Servicce 10/2/2007

I went to view the property and was very unpleased with the way me and my husband were treated. they are very rude and they do not work to help you. I was not greated nor was i help for over 25 minutes, which by that time they could no longer show the property.THe woman that helped us finally was very rude and was pushing us out of teh door. I would not recromend this to anyone. i would very much tell you to try someone else.....Even when you call the complex the women workin there will never have a manager available,they are always busy or are never there.....\r \r DON'T WASTE YOUR TIME HERE!!!!! more
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Owner Message
  • Baybrook Village showcases stylish and spacious one, two, and three bedroom apartments in Webster, TX. Custom-style upgrades include gorgeous wood plank flooring, stainless-steel appliance packages, and chic brushed nickel fixtures. Beautifully designed floor plans create comfortable, attractive living spaces perfect for entertaining, enjoying a morning cup of coffee on the patio or simply sharing a relaxing dinner at home with family. Our apartment homes are pet friendly, indoors and out.

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