Arabica used to be one of my favorite places to go to get a cup of coffee. So, when this location opened, and a new location opened in Garfield Heights, I was very excited. That excitement didn't last too long. On two occasions we visited the location in Bedford, and the one in Garfield Heights. Not only was the service poor, but the beverages we ordered were not even warm. It's a shame too because these places charge a lot for what they serve you. We will no longer stop at an Arabica for a beverage. Our friends won't either. They had a similar experience at these locations.