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Businiess name:
Econo Air Heating & A/C
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Review by:
citysearch c.
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Review content:
***WARNING****
DO NOT TRUST THE 5 STAR RATINGS!
My appraisal of Econ Air still stands at 3 stars but I should lower it to 1 STAR. Why? Well, I was sent an email by Sylvia from Econ Air to give a rating on this site and in doing so I would receive a $5 Starbucks card. So I did and when the card never showed up I emailed her. This was her reply, "I am so sorry. We need a five star rating and you gave us a three star. If you can change it or do another one for five star and let me know when you do it I will send your star bucks gift card." That is VERY SHADY!!! See below for my original rating.
My experience with the salesman was superb. He did his job, he sold me a really expensive AC/Heating unit. The install ran smoothly. The roof repair was a little different. Not even close to the quality of the install. It was like really poorly trained day laborers were handling the roof repair. It took three serious calls to get the shotty roof repair finally fixed. There was a language barrier without a translator to help and that really put a damper on my experience up to that point. As far as my experience since the roof repair, over three years ago, I give it three stars. It would be a five star rating but they try to sell me something every time they come out for the checkup. It was a 12K unit and install and the items that are being suggested should have been included from the get go. To end on a high note, all the technicians were fantastic, especially the last technician! He was educated and very thorough!!!
Pros: The last technician was excellent and very thorough.
Cons: Every visit they try to sell me more stuff.
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