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Businiess name:
Kia of Bowie
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Review by:
Guest
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Review content:
have a very old camry i take here on occasion, and they take good care of it. bob takes good care of me. he is patient and honest and extremely knowledgeable about cars. i can tell him about a noise and he makes a guess - that is usually spot on - about what's wrong. when the car's been checked out, he will tell me what needs to be fixed NOW [as in, it's a safety issue/hazard], what i needs to be done sooner rather than later/next time i come in, and what can wait or even be skipped b/c it's not an operation/safety issue or b/c the car's so old it's not worth it. i LOVE that, b/c i don't need some mechanic telling me i need to plunk down thousands of dollars every time i go in for a minor repair when i really don't. there have also been a couple of discrepancies with my bill or repair and bob is on it like white on rice to get everything resolved - never with any attitude and always with a friendly and thorough approach. his follow through is great, too. he will call back to make sure i'm happy with the service and/or that everything worked out okay.
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