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Businiess name:
Tasca Brava
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Review by:
citysearch c.
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Review content:
Let me start this by saying that I have never posted a review online, but felt that I should after the experience I had at this restaurant tonight. The food was pretty good but the service was so insanely bad that we felt actually felt uncomfortable being there - as if we were imposing. We had the misfortune of having the owner wait on our table. It all started to go down hill after he actually yelled at my friend (twice) to 'put the glass on table' after she attempted to be helpful in passing her glass to him to pour the wine. It only got worse when we tried to order our food. After ordering four dishes (for three people) the owner asked us what we were going to have for dinner. We informed him that we were just interested in tapas and would start with what we ordered and go from there. The owner, quite rudely, demanded that we place our entire order immediately as they were 'very busy' and would not be able to take any additional orders later. This is a ridiculous thing to tell your customers, but for reference, the restaurant was not exceptionally busy - I saw at least four open tables immediately around us and it's not a big place. The owner, again very rude and agitated, told us that we did not order enough. At this point I was shocked/creeped out and told him that we would be fine - if we were still hungry I would go anywhere else than to have to spend any more time in that place. The food was pretty good although our wine glasses went empty and water required at least two requests, as did the check. I also noticed that the two tables around us were clearly agitated with the service and overheard a waitress apologizing to a table waiting on a coffee order, explaining that only the owner makes the coffee drinks as he is "very particluar". The other table near us had apparently been overcharged on their bill - it took the owner about 30 minutes to rectify the situation. To the owner: I think it's time to get out of the biz - you seem burnt out!
Pros: Food is Okay
Cons: Insanely Bad Customer Service
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