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Businiess name:
Luther West Side Volkswagen
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Review by:
Guest
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Review content:
Sold me a lemon that they said all problems fixed. Not so in the least. Car used 2 qts of oil in a month, bad shocks (which they said were checked and fine) brakes squeak etc. Walking on the lot no one greated me for a quite awhile. Took me for a test drive of several cars and acted like I wasn't a buyer. Boy was sales person surprised when I called HIM to buy it. I guess they don't think women actually buy their own cars or something!
They offered to buyback my lemon but hid lower priced models from me and tried to sell me a car $7000 more than my lemon. Than a week later they actually had a car more in my budget and told me to hurry on in to look at it cuz it just got off the truck tonight. What a surprise when carfax showed they bought it 3 weeks ago. Wow weren't they doing me a favor. I was stuck between a rock and a hard place since I had to buy a car from them or they wouldn't give me my money back for the bad car.
I can tell on Google reviews they had a large number of bad reviews which they had false good reviews made up to cover. Please don't ever go to this dealership. This had been my 3rd car from them and they treated me so poorly and unfair I will NEVER step a foot on their lot again. Also VWs very unreliable cars. If you buy one make friends with your service advisor. I know my advisors phone # by heart.
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