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Businiess name:
Tailor
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Review by:
citysearch c.
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Review content:
I have to agree with the bottom line on every review (professional & amateur!) I have read so far about Tailor. The drinks are fantastic, the decor is hot, but the food and service are anything but!
To clarify, the service on the floor was horrible. Not behind the bar! The 2 gentlemen bartenders who took care of me and my date were extremely knowledgeable, professional, and a pleasure to talk to. The drinks themselves were not only extremely creative but they were also quite delicious and skillfully prepared.
As for the food, dinner was a major let down and I am sorry we were ever led away from the bar and the company of those 2 bartenders to sit upstairs where we were ignored for 20 minutes before a waiter ever took our order. I could go into major detail about the food and everything that went wrong but what really was the huge problem was that our meat entrees were served first, and then our appetizers (which were fish) second and no one adressed the problem until it was too late.
What was extremely aggravating was that the chef sat there the whole time looking into the dining room I guess in an attempt to either see if everyone was being taken care of or to see if anyone was checking him out. I'm going to have to go with the second because if he had been in the kitchen and paying attention to the ticket like he should've been this might of never have happened.
When our waiter finally came over, she asked how were our appetizers. I said, "I am sure this cold crab appetizer might of tasted good had it not been for the sweet & sour miso butterscotch flavor from the salty pork that I just ate that is now coating my tongue and palette". She then realized that we were served in the wrong order, walked away, and came back 5 minutes later with an apology and 2 half glasses of Champagne. Nothing was comped, no manager came over to us to see if we would like something else... What is that? Come on guys!! Chef, manager, waiter... get it together!
Pros: Sleek design, great savory drinks
Cons: Service, poor management, poor expediting of food, poor handling of restaurant errors
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