Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
Businiess name:
Hydrotech-Irrigation Co
|
Review by:
Todd M.
|
Review content:
I share the sentiment of another previous post here on this site. We have been COMPLETELY satisfied with our HydroTech service to date...that is, until our WINTERIZATION. We too experienced problems during turn on. The technician that came out to turn on the system did not not identify any problems during turn on. In fact there were 9 significant issues totaling $311 thus far. My call requesting a follow up visit was answered with a visit 2 weeks later, that in fact confirmed my ascertion of broken equipment (heads, cracked line, etc). The technician fixed all but one sprinkler head because "he doesn't have time" to fix it......I mean REALLY? Isn't that the point of my service call? Isn't that the point of me inconveniencing my family's schedule to be home for the service call...TWICE? I mean now a THIRD TIME REALLY.
When I called to complain (an extreme rarity for me), I was told that they have "other customers", and that they were "sorry I didn't care about the other customers". Of course I don't, I am paying you to fix MY lawn....NOT THEIRS. Don't inconvenience me for another call. Rather, schedule your time accordingly, and YOU - HydroTech - spend the time caring about your customers.
In the end, HydrTech called, rescheduled, and is supposed to come fix the remaining issue. But I have to inconvenience my own family schedule AGAIN because I do not feel I can TRUST them to do the right thing.
Todd, M.B.A.
|
Reasons for reporting (512 characters left):
|
Reasons are required.
|
or
Cancel
|