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Businiess name:
Augie's Family Style Restaurant
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Review by:
Guest
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Review content:
Good: Not much at all - it is overcrowded, entrance and corridors do not allow ease of egress and the place is hazzard waiting to happen. Bad: I ordered $134 of take out food on 5/6 and when we got home, 50% of order was missing. Called no apology - nor were the 3 hot trays handed to me put in a box for ease of transport. Got home 2nd time - the casear salad missing - went back 3rd time - no apology. the Mama's ziti overcooked - like baby food or nursing home food - horrible horrible. Improvements: better customer service
Apologies for poor service
Food cooked properly - amount is not what you pay for it is quality and service. Other: the entrance and exits should not be blocked. If they cannot handle take-out at dinner times - have it only for pick up prior to 5:00
They should hire a better class of bartenders and waitress staff
Mgr/Owner should take classes in customer service.
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