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Businiess name:
Fast Water Heater Company
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Review by:
Tomi R.
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Review content:
We started at Home Depot for help. After selecting a water heater for our home (prices were reasonable and the brand they carried for our needs (GE) was rated fairly well by consumers) the HD plumbing specialiast suggested I call the 1-800-HOME DEPOT number to inquire about installation. He said the contractor is local and could be out same day or next.
My call was handled professionally and many questions were traded in order to get a ballpark for install. I was skeptical about the quote by phone so I opted for the free (no obligation) on-site estimate (they brought along the tank in case I approved the quote).
The tech was on time (a little early - he called in advance to let me know), friendly, and professional. He pointed out places where he needed to do add'l work in order to meet current code and itemized out the pricing. He also gave alternatives to save money, which was appreciated (i.e. do-it-yourself earthquake straps). The price was slightly higher than we had initially expected, however, the peace of mind provided by the one-year labor warranty was enough to seal the deal.
The tank was installed in two hours, the area left cleaner than when the technician arrived, and a detailed explanation of the tasks completed was provided.
From start to finish (less than 24 hours) we were completely satisfied with both Home Depot and Fast Water Heater!
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