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Businiess name:
Catzablanca Cat Clinic & Hosp
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Review by:
Guest
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Review content:
HOW DO YOU SPELL RIPOFF? Try C-A-T-Z-A-B-L-A-N-C-A
Don't confuse good acting with good customer service and quality care. They ARE very sales oriented and will fawn over your pet to make you feel good.
Symptoms: Cat was vomiting and wouldn't eat dry food. So, I took it in for a checkup. I had had a previously not so good experience with these folks, but wanted to give them another try. Had thought they were pushy and overpriced.
Well, after an exam, they gave me the bad news ... cat dehydrated and possibly dying ... wanted $800 to hydrate cat over weekend, rather than wait for blood test results (due next day). Ran the ole scare tactics scam explaining that that animal could die. They ended up convincing me to hydrate animal (under skin) and begin overpriced antibiotics. Also, forced me to get rabies shot. I ask, who gives a sick animal, possibly dying (in their words) a rabies shot? Talk about stressing an animal out. The bottom line was a $300 bill.
Next day, test results came in. They made me sit home all day to hear the results, rather than have a tech review the topline diagnosis. Talk about stressing people out!!! Finally, vet tells me animal is hyperthyroid and was perfectly hydrated. Didn't need hydration for hundreds of $'S or overpriced antibiotics either.
The story goes on. I asked for the price of the Tapazole. They told me $23.40 for 3 days. Since I had priced these meds online, I knew this to be about right. I asked and got confirmation of the price. I get home and when putting the meds in a pill dispenser noticed they only gave me 15 pills cut in halves for a fifteen, not 30 day supply. Either they lied, or are not too much into the details.
Oh, the food thing ... buy it elsewhere. It's marked up way too high because the small store volume is too low to get you the right price.
Tomorrow, I'm going to get the office manager on the phone and carve him a new one.
I'd stay clear of these folks. They do care, but it's more about the bucks than the cats!
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