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Businiess name:
Wells Fargo Bank
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Review by:
Shelley O.
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Review content:
My debit card expired, and a new one never came, so I went to the bank to inquire about it. Without asking for ID (I have only been inside the bank twice in the last 5 years) the teller asked for my SS number. She told me that my card did expire, but I received a card and already activated it. Irate because they should only be able to activate by a home phone I demanded to know what transactions had expired. She quickly marked the card as stolen and put in a request for a new card.
As the activities popped up on her screen ( I am guessing), she suddenly asked, "Are you Mark?" This was a dumb question as I am female! When I told her no, she informed me that I needed to let Mark know that she just marked his card as stolen. I argued with her that I have no idea who Mark is and that she should inform him. She casually said, well I hope he isn't stranded somewhere with no money. It should be okay, his new card will arrive in 8-10 business days.
Sorry Mark.....whoever you are.
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