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Businiess name:  Byzantium
Review by:  Captain A.
Review content: 
We had just purchased $30 worth of beads when we discovered that one of the beads was not the one we wanted. We asked to switch it with a different one (about 40 seconds after completing our purchase) and were rudely informed that that "all sales are final and you have to purchase any additional beads". That is the definition of BAD CUSTOMER SERVICE. They have nice beads and mean people.

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