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Businiess name:
Mattress Firm Seattle Downtown
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Review by:
Blake G.
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Review content:
It was probably a bad idea to go mattress shopping and buy a bed from the first store I visited. I later found out, after having a horrible experience with Sleep Country, that they actually have some of the worst prices in the city. I originally purchased the bed, and arranged delivery for the following week, then gave my old bed to a local charity.
I walked out the door feeling like I had gotten a fairly good deal (they had been quick to knock a couple hundred dollars from the price and still offered "free delivery"). Had their delivery service not been so rude, and unaccommodating, I would have never found out all that I have since.
I was going to be 5 minutes late for my time window, and they refused to wait for me at my home, and said I would have to reschedule for a week later. This would have left me bedless for a week, and with me only 5 minutes from home, they refused to even leave the bed on the front porch. I promptly called the store to see if they would be more helpful, or get the delivery guys to wait for me, but the were even less accommodating; then I was so annoyed, and disgusted that I canceled the order. I ended up finding a wonderful store that had much better prices and they got me my bed the same day, after hearing all that I had dealt with (same mattress, different name, 2/3 the "discounted price").
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