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Businiess name:
Pacific Rim Automotive, Inc.
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Review by:
Joseph L.
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Review content:
Be very very careful with this shop. I took my Subaru into them to fix a rattle. They did so. $87 no parts 1 hour labor. Likely took them 20mins. They then told me I need new front brakes, rotors and flush. The price tag $440. They said my pads were gone and that my rotors would need to be replaced. I told them my front brakes were done 24K ago by Affordable Tire and Brakes and I wanted to get Affordable's opinion. I called Affordable and they quoted me $220, for pads and rotors, no flush. The manager of Pac Rim told me Affordable was lying, and they could never do this job for this price, and that they couldn't be using factory parts. Pac Rim actually called Affordable with me standing there, and Affordable assured him they were using Subaru parts. Pac Rim thought they could match the price. They couldn't. Wait, it gets better. I took the car to Affordable. After looking at the brakes and rotors, Affordable tells me my brake pads are at 35% to 40%, and the rotors won't need to be replaced. Affordable indeed uses Subaru parts.
I will never use Pacific Rim again, it is quite likely they have charged me for work I didn't need in the past. Too bad, I thought these guys were a well run honest operation. Not so!
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