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Businiess name:
Metalink Technologies Inc
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Review by:
Guest
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Review content:
When I first started with Metalink as a wireless internet company, they were very good. Their service was good, the speeds were as advertised, very little downtime. After being a loyal customer, who always pays their bill on time (auto-pay), I now can't even get them to reply to a phone call or email regarding the problems that I'm having with my internet. The speeds are okay moste of the time, although it isn't unusual to have upload speeds that are down in the range of dial-up. However, I'm consisitently seeing packet loss and jitter. Sometimes the packet loss is as much as 40%+, which makes the online experience pretty miserable. So far, their only solution is for me to pay them an ADDITIONAL $125.00 to update my bridge. Not that they claim that this will help the packet loss, but they claim that it will make my download and upload speeds more stable.
As soon as another high speed service provider is available in this area, I will be switching.
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