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Review content:
Do not go to Millennium if you like your hair, expect good service and quality colorists. I ventured to try a new spot and a new colorist - TINA after moving to the PHL suburbs. When I arrived at the salon I waited an ungodly amount of time to be taken back. When I was seated, the colorist, Tina was both unpleasant and unprofessional. You expect, at a quality salon that as a new client the technician would start off by greeting you, asking you questions about your hair, your previous coloring, what you want to achieve this visit. She did none of that. She simply asked, "Half or whole?" (my head is not a sandwich) And that was it for small talk or any talk at all. All I wanted her to do was match my golden colored hair and fix the roots. She slopped on some color and put me under a dryer - which she left on way too long. When I was washed out and brushed, my hair fell in WHITE clumps to the ground. Literally, my hair was rolling away in tumbleweed balls thru the salon. In tears I asked for a paddle brush to comb my own hair. She claimed to not have a paddlebrush. Are you kidding me? This is a hair salon....a paddle brush is a staple. I didn't ask for the Hope diamond, I asked for a F'ing brush. After she made no effort to get her lazy ass up and get me a brush, I asked for a manager while my fried, frizzed hair continued to fall to the floor and I continued to cry hysterically. The owner, Max, went on the defense. "Are you on some sort of medication that makes your hair fall out?" he offered. "This has never happened before, I don't know what to tell you." He was as useful as boobs on a bull! They asked how often I colored my hair and I told them I highlight every 8 weeks and her answer to me: "Well that is way too often. You have ruined your own hair." Really? Really? That inane reply only affirmed my belief that she knew absolutely nothing about coloring. Ask any blonde how often they get their hair touched up....I would defy you to find someone who goes less frequently.
My hair was completely bleached out...white, platinum, stripper colored hair. I am a mom, not a stripper. There were chunks of dark roots underneath that didn't blend, but rather burst to the surface of my thinned out locks and looked horrible. There was no tone, no texture, no low lights - just burned, falling out crispy white blonde hair. I moved from New York City where I had my hair done at the world's finest salons - Rita Hazan, Fekkai and while I have come to expect less outside Manhattan, but this chop shop was akin to a dog groomers. Tina has no clue what she is doing. She was unapologetic, rude and even confrontational. She didn't seek to fix the situation, denied any and all culpability and just rolled her eyes as I was in an obvious panic. The salon refused to accept responsibility for ruining my hair. They continued to argue that this somehow was a problem I arrived with. I arrived with light brown roots....I left with destroyed locks (half of which were swept up off their floor).
Pros: NONE
Cons: Horrible colorist, vile decor, dated, worn and tired salon
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