Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Lexington Flower Shop
|
|
Review by:
citysearch c.
|
|
Review content:
September 17, 2009 marked my 4 year anniversary with my wonderful boyfriend. Unfortunately this special date was sourly tainted but the unprofessionalism, rudeness, tardiness and disrespect of Lexington Flowers and their horrid manager. Not only were the flowers that my boyfriend ordered to be delivered to me first delivered to the wrong address (the company never tried to verify that I received the bouquet, I guess verification of delivery is not part of their poor, pricey service), but when the person at that address contacted the flower shop to inform them that they were the wrong recipient, they did not contact my boyfriend to verify a correct address or leave him any message that the flowers would not be received, by me, on the day requested.
He was sad and felt guilty when I walked through the door without a beautiful bouquet! After 3 confusing calls about WHERE to find Lex. Ave. (Uhhh isn't the name of the business LEXINGTON Flowers) to my office the NEXT day, the bouquet finally arrived (way overpriced for the quantity and quality). When I called the manager to try and speak with him about a partial reimbursement, he was aggressive and disrespectful and continued to place blame on my boyfriend - this manager was so unprofessional that he even hung up on me twice and then refused to speak to me and made his poor assistant (who was busy but at least trying to be polite) relay ignorant comments and excuses!
Needless to say, we will never use this business again and hope that other New Yorkers choose flower delivery options that are classier, more efficient and take more pride in their customer service than Lexington Flowers.
Pros: None
Cons: Flowers not delivered on time, unprofessional, RUDE
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|