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Businiess name:
Second Story
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Review by:
citysearch c.
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Review content:
I agree with the other reviews -- the website is VERY deceiving. Amenities-wise, this place is a Motel 6 with better linens and decor. That would not be problematic were it not for the descriptions on the website. Bathrobes and slippers? Nope. European body care products? Uh, not exactly. Flat screen tvs? Only in the suites, I was told, never mind what was on the website. And I had the same experience as previous reviewers re: things like irons, ice, etc.
The staff was mediocre at best, and certainly did not make up for the hotel's shortcomings.
Bottom line -- I felt duped, but if you know what to expect coming in -- a snazzy *looking* place with nice bedding and decor that skimps on the little things -- you'll be able to lower your expectations accordingly and probably have a better experience. In the future, though, I'll be staying at Shade -- better decor, service, and attention to detail.
Pros: Comfy beds
Cons: Lack of amenities, parking, indifferent staff
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