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Businiess name:  Juvenex Spa
Review by:  citysearch c.
Review content: 
When I got there, I was surprised to find that the spa was tucked away in a kind-of run-down looking building. The lobby is claustrophobic and dirty and although it seems as the elevator doesn't work, it does, and moves at a snail's pace. The receptionists, fortunately, weren't nasty, as other reviews have indicated. Maybe the staff have been reading all the reviews and are trying harder now! Payment was discussed upfront. I decided to take care of the tip instead of waiting to be heckled on my way out, as some other reviewers have mentioned. didn't have to wait at all, which was great. It was 95 degrees out and the AC was out, which wasn't great. They were flexible about changing my pre-scheduled warm rock therapy massage into the energy balancing therapy massage, and even offered to make it 75 minutes instead of 60, since I had already paid. They say that it's no pressure to take a shower or get into the pool before the massage, but by the amount of times they ask, it seems clear that they want you to do it (in a disposable bathing suit they offer, or your own), which felt a little pushy to me. I just wanted to enjoy my massage and go about my day. I traded my shoes for used flip-flops, which felt a bit weird. Throughout the spa, you can smell the restaurants below, which is distracting. I thought I'd smell soothing scented candles and such. My masseuse was great, though. She was very professional and knew what she was doing. But the room was close to the elevators. I could hear the elevator bell, people coming in and out, other guests, and the staff talking, despite the calming music playing in the room. A few times during the massage, people came into the room to ask the masseuse a question, as I was wearing my underwear and a towel. So, if this'll be your 1st massage, don't expect to be modest! Also, the spa was pretty small. Might go back once more, but I'm still looking for a better place. Pros: Open 24 hours, convenient mid-town location, great masseuers Cons: Used flip-flops, high $$ for a less than stellar atmosphere

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