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Businiess name:  Hillary Carlson's Equestrian
Review by:  Guest
Review content: 
Unfortunately, I can't recommend Hillary Carlson or Courtney Carlson for lessons or any services that either sister is providing at their facility. Hillary is most unprofessional and aggressive in her communication as we are no longer a paying client, despite relocation being the initial reason. I paid thousands for my 3 year old to have weekly lessons with Courtney, and to take part in a show at their barn and a camp last summer. Because my son was so little, they did not have stirrup irons to fit him. I offered to buy them (a size 4 and size 3.5 at $45 each from Equus Now in Lewis Center). Both sets were kept in their tack room per Courtney's request. They did not have a heated facility so my 3 year old could not continue lessons during the winter months. In February, we had an unplanned relocation to a town 3 hours away, but I kept in touch with Courtney to let her know we would be back to visit and to pick up the equipment. They were having reconstruction so she said to contact her whenever we were ready. In June, when we found a new facility in our new town, I contacted Courtney and Hillary in attempts to pick up our equipment. While I understand things can be lost, they handled the situation so poorly as we were no longer a paying client. It is all about the money with these ladies and there is such a lack of professionalism with client communication that I am just appalled. I'll replace the irons, but you can't take back such an unprofessional exchange with a client at your facility.

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