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Businiess name:
Jacksonville Chrysler Dodge Jeep
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Review by:
Guest
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Review content:
Purchased a 2018 Jeep Wrangler 2 door Sport. The vehicle is great and my experience was phenomenal. I came in to browse the used cars set on not buying a Wrangler for a few months.(I had been searching online for the right Wrangler and thinking about it for over 6 months) Norman Roussel brought me out and showed me what was on the lot, but also took the time to feel me out and find what I was looking for financially and the Jeep itself. Long story short, he brought me out to a blue Jeep that can only be described as "badass". It was the one, but I was very reluctant to buy and told Norman that it would not happen today. He said that was fine, but there is no harm in seeing what I have available. After Norman came to me with what they could do as far as financing and making the vehicle affordable without putting me in a bad place financially, I felt more comfortable and agreed to proceed. Norman really looked out for my interests and used his expertise to help me make my decision. And what a great decision!!! IT's been a week and no buyers remorse here! Also, I wanted to point out that Bill in finance was so friendly and easy to work with. He showed me all of the options that were available for me to protect me and my vehicle, and while I only accepted what I wanted (the gap and 100,000 powertrain) there were no smoke and mirrors that you hear about when buying a car. The dealership has a great professional and comfortable atmosphere that the leadership should be proud of. I have been in sales and working around dealerships for over 20+ years in Jacksonville and Charleston SC and this dealership is heads above the rest. (I managed an Enterprise on a dealership location for 5 years, so I know!)
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