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Businiess name:
The Jewelry Exchange
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Review by:
Guest
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Review content:
VERY DISAPOINTED!!!!!
I purchased a setting for a loose diamond. Within a week, the stone fell out due to a broken prong due to poor workmanship. Luckily, we found the stone. The jeweler was notified immediately and said that due to medical leave of absence, he would fix upon return to work. When we tried to get it repaired once the jeweler was back to work, we were told it would cost over $150 and if we refused to pay, then we will need to bring it to another jewelry store!! NOW I KNOW WHY THEY ASK YOU TO WRITE A 5-STAR REVIEW AT TIME OF PURCHASE, BECAUSE THEIR FOLLOWUP SERVICE AND WORKMANSHIP IS VERY POOR!! AVOID THIS PLACE AT ALL COSTS, IT IS NOT WORTH YOUR TIME!!
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