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Businiess name:
Crain Heating and Cooling
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Review by:
Guest
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Review content:
Crain was recommended by my daughter and she was right. This is a primo, professional, competent team from start to finish. The evaluation by Jason (on his day off) gave us a lot of information and choices, he answered all our questions, most before we even asked, was friendly and somehow engendered immediate trust. We had already scheduled an installation with our regular go-to plumbing-heating-air conditioning company we've been using for 12 years, but the Crain bid was lower plus we had as much confidence, so we rescheduled with Crain,
Installation was completed the next day a few hours sooner than expected. Brian and Aubrey were able to overcome any problems and were very efficient. We chose a high efficiency furnace which meant drilling holes in the foundation. They were able to remove a single brick for the air intake & exhaust vents, and place it in an unobtrusive outside location. There was absolutely no mess to clean up after they left, unlike most other companies.
The furnace worked properly first try, we're very happy with the whole experience. And now that it's been in single degree temperatures at night, and will be for a while yet, we're very glad we had the work done right, and as quickly - done the very next day after we noticed the old one stopped working.
We're glad we chose Crain and we will continue using Crain from now on. Thank you, guys.
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