Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Blue Flame Heating & Air
|
|
Review by:
Guest
|
|
Review content:
I came to Blue Flame after a bad experience with a competitor who I had schedule an appointment with and taken time off to be home for, when they canceled with no advanced notice and acted like it wasn't a big deal and I should reschedule. It is a big deal. So I got on the phone with Blue Flame and spoke to Kim who was very empathetic and it was clear they don't pull that kind of crap on their customers. She turned my annoyance with the other company into a laugh and managed my appointment very professionally. I was thrilled when my technician Theresa arrived to service my furnace. It's great to see women in such a role and she was the other technician in years of getting this service who invited me to watch her work on the furnace so I could see what was being done. She explained every thing she was doing and it was clear she takes great pride in her work, but also the company she works for as she had nothing but praise for her colleagues, that's unfortunately a rare thing these days as many companies do not do right by their people. Usually most companies want to squeeze as much work out of people and make the fast buck, but it sounds like Blue Flame treats their staff like human beings, which is smart because happy employees perform better than unhappy ones....maybe that's why customer service levels are so low at most companies these days. Other companies should follow the example Blue Flame is setting.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|