Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mike Williams Plumbing, Heating, & Air Conditioning
|
|
Review by:
Guest
|
|
Review content:
If there was a "zero" star option I would have chosen that! This company is a poor example of customer service. I'm a fairly new customer to them. I had them come out to inspect my furnance in early October and at that time I signed up for their $99/year safety inspection. During that visit I received good service with them. Well tonight my furnace stopped working and I called the emergency after hours number on their website. The gentleman who answered was nice and took my information, quoted me $149.95 emergency after hours fee, and promised to have the on call technician call me back. Well over and hour later I still had yet to hear from the on call technician. I called yet again the emergency after hours number and spoke with a nice woman who again took down my information and promised to have an on call technician call me. Well about five minutes later a different woman called me back. She said she actually worked for Mike Williams and said that because this after hours emergency was after 10 pm it was going to be $220.95!!!! I tried to explain to this woman that I called the emergency after hours number over an hour ago and was waiting for the on call technician to call me back plus that wasn't the price that I was quoted by their after hours emergency representative. She then proceeded to tell me that the after hours representatives did not work for Mike Williams SHE DID!! She also proceeded to tell me that I would have to give her a valid credit card number up front before she would even call the on call technician who was in bed sleeping like she was! This Mike Williams employee was VERY RUDE and inconsiderate to a new customer. I'm quite disappointed by this company, their employee, and their service! I will never use Mike Williams again, nor will I refer any of my friends or family to them!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|