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Businiess name:
Perfect Smile
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Review by:
Guest
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Review content:
Absolute worst experience in any kind of medical/dental office in my entire life. Only went because my dentists offices lease was up and they merged with this office. I had a dental emergency and couldn't wait for my dentist so I took whoever could see me within the week. Got to the office at 4:30 waited in waiting room until 5:15. Was brought in the back and placed in a room for X-rays. The exam rooms have no doors and two doors down a child was screaming bloody murder which you could tell was annoying the staff and upsetting the patients. Waited in this room for 40 minutes before being moved to another room while they x-rayed another patient. This room had multiple dead flies on the floor, boxes of supplies all over the floor, a tray of dental impressions laid out on the counter and miscellaneous debris strewn across the counters. Staff bickered and complained loudly in the hallway outside of all the exam rooms where every patient could hear them. I waited another hour before being moved to a third room. The dentist, having never met me cussed up and down, complained about how late it was, stated he never gets out on time and seemed frankly a little put out that I was inconveniencing him by being there. The work took about ten minutes total but halfway through the root canal he left a file in my tooth to take a phone call. The hygienist took and X-ray with the file still in there as well. They only realized it was still in there when they realized I couldn't answer their question because I couldn't close my mouth. Then the doc and hygienist start bad mouthing one of my actual dentists knowing I was from the other office, calling Dr. Fred "Captain Kangaroo". Was given nothing for pain and no after care instructions. Told receptionist I would have to call another time to schedule second part of the procedure. RIGHT. I will NEVER step foot into this dirty, unprofessional mockery of a dental office ever again.
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