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Businiess name:
Midas Auto Svc Experts
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Review by:
Guest
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Review content:
I've been going to Midas for over 20 years. I went in 3 years ago for an inspection and was told that I needed rotors, thankfully my husband was with me and said no, not for and inspection she doesn't. They told me it would cost $600 just for the rotors and I needed them right away. It now 3 years later and no one has told me that since.
Needed a battery they wanted to charge me $400 for a battery, I checked and the dealer said bring it in we have yours under warranty, I told Midas no thank. They said well we've already taken yours out. I said well put it back in please. When I picked up my car, the electrical was all messed up and I had to have it serviced just to fi that problem they created. I guess they were pissed that I wouldn't buy their $400 battery when the dealer gave it to me for free and it was only $200 there.
I went in because I was hearing noises 4/28 and they told me that it was my right passenger tire about to break off, and I needed four tires because its an all wheel drive car yet only the front tires were worn. I also asked for an oil change. I was charged twice for the oil change , 6 tire mount and balance and for almost 4 hours labor when I was only there less than 2 1/2 hours.
I went in on 4/30 because I could still here there noise, yes the noise was still there. They rode with me and heard the sound that I was hearing. Fixed the problem finally. I was there for less than an hour and was charged for 2 hours of service.
I called back and told them that they had over charged me and was told "that's the labor charge that the computer states that it will take. Some go over and some don't, and yours didn't." I was dumb founded.
I asked as soon as I walked in, "where are all the old guys, everyone is new? That should have been my first clue.
I've trusted this shop with all my vehicles over the years and now this is what you get with their service. I am calling tomorrow for answers and a refund. Let's see what I get then.
But, never again, after over 2...
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