Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Flooring Discount Ctr
|
|
Review by:
citysearch c.
|
|
Review content:
We went with Flooring Discount Center to install flooring throughout our entire house and it was a nightmare due to their lack of communication. Ethan came to our house and he forgot a lot of things so the installation was delayed. He should have taken notes and shouldn't have made promises he couldn't keep. They took down one of our doors in preparation for the installation and never put it back. Ethan told me he would take care of it and never did, so I ended up putting the door back myself after they left.
The reason for the delay was they measured the steps wrong and when the flooring came, parts of the flooring was broken. We had to wait one more week for the new flooring to come and when it did come, nobody from the store communicated to us thatit had come so we had to call them and ask when they would come back to install the flooring.
One thing that really ticked my wife off was that they said we could save $1100 by taking out our own floorboards and carpet padding and alluded that they would install the floorboards for us, but when it came time for them to do that, they backtracked and said that they never said that. We asked them why they would allude to that and make us go through all of those steps and they said we must have misunderstood them. This would be another example of their poor communication, which is really important to me when I'm dealing with a business or doing a project with someone. I would expect them to be more professional and upfront, but there was a lot that upset us and a lot that could have been avoided if they would have been clearer about what they were going to do.
Fortunately the flooring turned out great. There are a few issues that still need to be worked out which I will have someone else come do, but our floor looks nice. Our neighbor came over and loved our flooring and asked who installed it, but I wouldn't even tell them because I really don't want them to go through the headache that we went through with Flooring Discount Center.
RESPONSE FROM Flooring Discount Center:
Your correct, Ethan did make a mistake measuring your steps. Sometimes people make mistakes, even Businesses, its not something that happens often. I would like to say our Installers did not remove the doors, it was the painter, he did however, put the the doors back up that he was able to find the Brackets for. Yes the moldings got broke during the shipping so I did not accept them. It took a few days to receive the new ones and the same day Ethan did call to let you know. You received a discount of $1080 for tearing out the old flooring and R&R base.
I apologize if you were not happy with the whole process.
I am happy your floors turned out Great in the end.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|