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Businiess name:
Wesley Chapel Toyota
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Review by:
citysearch c.
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Review content:
We had a wonderful experience at Wesley Chapel Toyota. They are very customer oriented. As a retired business educator, I am always interested in businesses and customer service. WCT has their act together beginning with the front reception. When you get out of your car a friendly WCT person greets you asking how they can help. As you enter the high-tech, clean entry, a smiling receptionist calls the person you?re asking to see.\r
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We started our car search on the internet and were connected to David Rivera. He responded quickly and offered to show us the vehicle we were interested in. We made an appointment and David was punctual and waiting for us. He took us for a ride in the van as he explained all the bells and whistles. David knew his product. He answered all our questions. We told him we couldn?t make a decision since he was our first stop in our search. He presented us with printouts comparing the Toyota to other brands and told us to let him know if we needed any other information. \r
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We visited four other dealerships in our search and each had some components of the WCT model, but none hit the mark like they did.\r
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David did not pressure us, but he kept in touch without being pushy. The paperwork went smoothly. The person who helped us was efficient, friendly and seemed very experienced. We chose our Sienna because of David and the dealership. What a great business model!
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