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Businiess name:
I Smile Dentistry
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Review by:
Guest
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Review content:
I took my daughter there and have my own braces through them. So far they have not finished anything in a timely matter; they have changed virtually ALL of their staff in TWICE in the past 2 years; and now, have screwed up my daughter's braces; 2 of the mounts have come loose - 2 weeks ago - and other than a nasty office manager who talked to my daughter like crap, Mary(the office manager) called the police because she didn't like my tone when I showed up at their office after she hung up on me; and Julie(the "owner" as the police told me she was after getting the number from Mary, who refused to give me contact information for her supervisors), told me she would call me back "in a couple of days" after she had a chance to "instigate my complaint" has yet to return a call to me... after 2 weeks!
On top of that, My Balance Due has increased at both personnel changes, and at the last change, the "I-Smile 20% discount plan that I paid $50 cash for, DISAPPEARED as well as the applied discounts...
So, after 2 years, my daughter's braces - that were supposed to be finished 7 months ago - are still on her teeth, and the work is faulty and iSmile refused to even talk to me about it!
I wouldn't recommend this rinky-dink "dental" office to anyone who cares about quality work, and courteous and professional service... or an honest billing department!
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