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Businiess name:
Pep Boys
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Review by:
citysearch c.
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Review content:
First visit to Pep Boys Wheatridge for an oil change and will be the last visit.Worst, unfriendly customer service ever. I was told to pull into service center for an oil change, after waiting 5 minutes in my vehicle I was approached and asked what I needed and was told they could not change oil for another two hours. I left and came back early morning 8:30am next day and was told it would not be possible to change oil as there were not service attendants in to change my oil. I wasn't offered a time to come back or any positive communication regarding my oil change. Pepboys has the audacity to call this area a Service Center. I am employed by the largest apartment management/owner in the country and if we dare treat our customers in this manner, there would be no way we would be in business!! or even have a job as we take customer service very seriously. No recommendations here.
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