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Businiess name:  Nissan Serramonte
Review by:  citysearch c.
Review content: 
New to the Bay Area and this was the closest place to my work. Recall on airbags (warranty item). They replaced first my steering wheel airbag and then my seat airbags. Received car back and 2 days later seat back falling off and 2 of the clips were on my floor board. These are plastic hooks/latches on the seat backing that attach to the actual driver's seat. When the removed the seat back to replace the air bag they broke off the clips and then..............used a hot glue gun to attach the hooks to the seat back. Took the car back in for them to COMPLETELY REPLACE on Dec 4th. Seat back already coming off because not installed properly. Also had an oil leak that they claim an oil pressure valve is needed. It is now Jan 6th and I'm STILL waiting for the call that the part is in. I called and left an unpleasant voicemail this morning. Let's see if this call is returned. Next step will be to get Hyundai USA involved and possibly my attorney.

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