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Businiess name:  Best Buy
Review by:  citysearch c.
Review content: 
I purcahsed a brand new dell (my first dell ever and remember the commercial, hey dude you are getting a dell). at 1200 dollars and a three hundred dollar service plan i felt proteted and looked forward to using my new computer which was my first in seven years. I got the computer home and immediately had issues with the video card. Took it back to best buy as they tested it there. Two days later they said they were still running tests. Being somewhat computer savvy i know diagnostic dont take two days. They replaced the video card after my numerous visits in demanding a new one be installed because thats what they said was wrong with it. several months later same problem started again. took it to geek squad and they sent it to geek squad city. they called two weeks later as i picked it up. they repalced the mother board. got the computer home, pushed the on button, NOTHING!!! took it back they send it to geek squad city. ONE MONTH LATER they call me up and I am not happy. They te

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