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Businiess name:
Timberpoint Unfinished Furn
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Review by:
citysearch c.
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Review content:
Like these other posters before me, I have also been ripped off by this company. I ordered through their website, which had no bad reviews. Then I find out that Timberpoint is the real name of the company and I had to do a search for their phone number, which, of course, is not listed on their website.
I ordered a kitchen island from them on October 20th. It's is now November 26th. I did recieve a confirmation email from them on the date of purchase, saying I would be notified of my expected ship date within 48 hours.
Never got that notification.
I have emailed customer service several times, only to get one response two weeks ago that said the item would be arriving to them in a couple of days, at which time they would ship it out to me. HUH? I guess this makes them extremely unorganized middlemen.
I'm getting very worried that I just got ripped off and am now out $900.
I figure I'll give it another week and then get the bank involved.
Pros: NONE
Cons: unreturned calls/emails, no item delivered!
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