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Businiess name:
Yellow Dot Heating & Air Conditioning
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Review by:
Guest
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Review content:
On July 30, I called yellow dot for service on my two and a half years old unit. I ask if it has warranty and they said yes, valid for 5 years, then they said they were charging $99 for diagnostic at which I said why, and they said warranty just cover labor for the first two years and 5 years on parts. I agree with the price and after the technician came and changed the capacitor the bill was $ 205.41. So, they are charging more than a hundred dollars for a piece that is not more than $5-$15 everywhere and easier to change than a battery. What about the warranty coverage? I did call to claim for what I think is not a fair business practice but still have not received any response. Even though their response coming was fast, I'm very disappointed because I had other options but choose them because the warranty coverage, I feel abused on prices and bad information. I will never use their service again, not even recommend them. Be aware of burglars with a business appearance..
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