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Businiess name:
The Home Depot
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Review by:
citysearch c.
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Review content:
Never again will I use the HD home delivery service. We placed a large order to rennovate our entire kitchen and bath -- and paid the $89 home delivery charge-- and out of the order we received the (1) wrong color toilet tank (2) wrong size toilet basin (3) wrong model toilet seat (which looks like it was another customer's return-- the box was delivered to us obviously opened) (4) a cracked bath vanity countertop (5) 2 additional bath hooks (6) and no guest towel racks (which we did NOT know until we unwrapped the entire plastic wrapped pallet of items delivered) and (7) wrong type of special order colored grout-- an all of these items were Correctly listed on our invoice, and receipt! And-- if you try to return anything, you MUST wait in the long Guest Services line since thats where the order was placed... so after making all of our arrangements in advance, when the contractors arrived, we ended up making multiple trips to HD to return items and purchase replacements....thankfull
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