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Businiess name:
Sunrise Dental
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Review by:
citysearch c.
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Review content:
Sunrise Dental...more like Twilight Dental. Disorganized, inexperienced clerical staff never a pleasure to deal with. But worse, after 2.5 years as their patient they tried to sell me on an implant when there was nothing wrong with my tooth. Dr Meckler took one look at an x-ray and decided without further investigation that he ""couldn't save the tooth"" and that it was his ""dental assistants' fault"" for not getting better x-rays during my last visit 7 months before. He said right away that I needed an implant and wanted to book the extraction that day! Then Dr Vice came in and told me he'd be doing the work, rest assured and said I shouldn't wait too long...\r
Turns out the shadow they saw must have been an overexposure. Good thing I got a second opinion, and better x-rays! Geez, without further analysis, we should be pulling healthy teeth out for implants! I called to talk to the manager Paulette to discuss what happened and she said his older x-rays were fine, and that she would have Dr Meckler call and try to explain or apologize but no one ever got back to me. Horrible customer service, unimaginable after the loyalty I showed them. So what I figure is as long as teeth are healthy, they can manage a cleaning, but if it's more complicated I just can't trust these people. The fish sticks at the head - needless to say I will never go back!
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