Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Land Company
|
|
Review by:
Guest
|
|
Review content:
During the winter 2013-2014, seven Insight homes in our community
had issues with frozen water lines into their Rinnai tankless hot water
system. Why? Because the geniuses at Insight directed Schagrin Gas,
the installer, to place the Rinnai on the interior garage wall but
mere inches away from an exterior garage wall which in many cases were not insulated. Result: when we experienced a cold spell, the water lines going into and out of the Rinnai froze, rendering the homeowner without hot water until the line was heated and the ice cleared. One model of Insight's, the Frank, the Rinnai was actually mounted on an exterior garage wall which was not insulated.
One would reasonably think that a builder claiming to build better houses would go back to the drawing board and re-position the Rinnai further inward to alleviate the freezing. During the recent cold spell during this winter,2014-2015, at least 5 homeowners in our community again experienced the frozen Rinnai lines and Insight sent an e-mail entitled "Dear Homeower, Our building experts want you to kno (sic), shut it" detailing steps to prevent frozen water lines. The e-mail concludes that there is only a "0.1667%" chance of frozen lines happening. Someone at Insight needs to check their facts.
During the summer 2014, a disgruntled Insght customer who could not get Insight
to fix numerous problems incurred during the construction of his home, went to the
extraordinary effort of creating a website detailing his issues with Insight. The site
was called "itsjustabadhouse." Insight took the individual to Chancery Court in New Castle County (not Sussex County) seeking to shut the website down. The defendent who was only looking to get the problems with his house fixed took the site down voluntarily when Insight finally agreed to do the right thing.
Buyer beware.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|