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Businiess name:
Wide Open West WOW Cable
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Review by:
Guest
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Review content:
Here's my WOW story. I initially was attracted to WOW service due to mail ads and WOW's website offering a package for $144/month for two years which included the Signature cable package, HBO, cable internet, and phone service. The Signature cable included Starz and Encore. On my second bill I started getting charged for Starz and was told it was removed from the Signature package. After calling and explaining the package I agreed to, all I was given was a discount equaling that charge for ONE year. Since that time I have seen my bill gradually increase despite the fact I signed up for a two year package agreement. This month I received my bill and it has gone up another ~$13/month so my current bill is now almost $170. Soon the $15 credit I was given for a year for Starz will drop off which will put it at about $185/month. SO MUCH FOR A TWO YEAR AGREEMENT! Now I have to start shopping around for cable again and pick what seems to be the lesser evil of cable companies.
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