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Businiess name:
Mac's Complete Auto Repair
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Review by:
citysearch c.
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Review content:
Went here on a recommendation. I try out new shops from time to time but usually go back to my regular shop either because of incompetence, misdiagnosis, or flat out dishonesty. Problem was noise coming from engine-sounded like bearings or a pulley going out-compressor, generator, tensioner, etc. They replaced the harmonic balancer and it made Zero difference and the bearing/issue is not resolved in the least bit. Also, they told me the battery was bad, then, later, told me the alternator was bad and not charging properly. I have no charging issues and never did. Did not let them sell me more parts as my trust level was tested. Then, when what they did replace turned out to NOT be the issue, my hopes for adding this shop ended. Disappointed. Wrong diagnosis and efforts to sell me other things not wrong. Exactly what I DON'T want in a shop. Now, the question to ask oneself is would they feel a sense of trust with a shop like this? Yes, maybe they did simply make a mistaken diagnosis. They made the process of locating the sound easy and that they could find it. I may give them another shot in the future as sometimes it was just a simple mis-diag or the apprentice mech was on duty. . . we'll see. . .
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