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Businiess name:
Complete Auto Glass
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Review by:
citysearch c.
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Review content:
My husband's truck driver side window was shattered because of vandalism. We called on a Monday to get prices...this company had the cheapest price that we could find. They sent somebody out on Tuesday, didn't show up until after 4:00pm...there was no call beforehand that they were on there way. He work on the window for almost an hour...had to leave, the window didn't fit right. Now on Wednesday another person shows up around 3:30ish, not the same person, some sub contracted person that this company uses, he comes to the door and ask where the Subaru is? Nope, it is a Ford Ranger...(sigh), this person didn't call either to say when they were arriving. He then proceeds to trade out the windows, but alas, the job is still not done...he tells me the regulator is broken, news to me...since the other guy didn't say anything about a broken regulator the day before. So he leaves the new window in, tells me I must pay for it because the owner said to collect. that the owner would call me the next day to quote me a new or used regulator. Now it is Thursday...no call from the owner. My husband fixed the broken regulator, we found the broken piece still in the door and was able to make it work...so we finished their job for them. Very dissatisfied with the communication and lack of it...a job that was to take about 40 minutes to do, took two days and wasn't completed correctly. For the 150.84 I paid for the window/labor I think I should be reimbursed about 50.00 of that because we completed their . I think that is only fair....not a happy customer at all!
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