Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
American Plumbing Service
|
|
Review by:
Guest
|
|
Review content:
Our hot water tank need some “help.” On Friday, we contacted American Home Shield (AHS)Warranty Program that we have had for 9 years. They sent our American Plumbing Services to do the job. We received a call from American Plumbing Services the same day to schedule an appointment. Chris, the owner, stated that a plumber would be out on Monday and that we would receive a call Sunday with a time span to expect the plumber. Sunday came and went without any phone call (should have been our first clue). Monday came and when it was late afternoon we called to inquire when the plumber would arrive. Chris told us she was not even aware a plumber was suppose to be out on Monday (clue #2). Chris scheduled an appointment for Tuesday. The plumber arrived and he and my husband examined the hot water tank. The plumber stated the tank needed to be replaced and we would be good to go. He would place the order for the tank with AHS and call with the installation date. On that Thursday we had voicemail from the plumber stating it would cost us an additional $289 to have the tank place. We called the company and Chris told us she did not have the paperwork in front of her so she could not answer our questions. We contact AHS who listed the 3 additional parts we needed and then mentioned a disposal fee of $94 the plumbing company charges. We immediately called a certified plumbing company for an estimate. The owner himself came out and gave a definitive/ all included quote the same day. It did not include any of the parts American Plumbing Services were charging. The plumber stated we did not need those parts and had others they were charging. The story gets better, but I will cut to the chase.:
1. DO NOT USE American Plumbing Services unless you want to get ripped off and receive terrible customer service.
2. AHS, who use to be a good company, has gone to the dogs. They believe the contractors they work with than the customer who pays their month bill for their services.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|