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Businiess name:
Rivers Edge Family Medicine: Blackburn Shelley L MD
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Review by:
Guest
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Review content:
Dr. Blackburn is one of the best physicians in Central Ohio. Unfortunately it is nearly impossible to get an appointment (even as a current patient). She did bring on a nurse practitioner ( no offense to her or others in her field) but I am the doctors patient and came to the practice to been her patient. Also anytime you call there are anywhere from 3-7 other calls ahead and wait time is longer than I can or will wait. On two occasions I waited over 40 mins and then had to hang up. This is just to reach a staff member. I've had paperwork not get completed. It took 2 weeks and three phone calls to get a prescription that was called in wrong corrected. I have consistently had to call them for lab results vs them letting me know results (even when there was an abnormality of low calcium and multiple fractured bones) When I finally got a hold of a nurse about what to do he said " well, if you don't feel better soon you should probably be seen by the doctor". Feel better?! Meaning if I have what would have been a fourth bone fracture? I went ahead and made an appointment at which point she said she would schedule me with a specialist (because "I can get you in quicker") Then after two weeks of me calling her office about it someone from a group practice called me to schedule. There wasn't even a specific doctor in the large group practice that was recommended for me. So I randomly scheduled with whatever doc had the first opening which was another 3 weeks away. Wow. I'm not exactly sure what's going on there. As wonderful as Dr. Blackburn is I cannot recommend her at this time and I may have to go elsewhere. After being a patient of hers for several years it's very disappointing.
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