|
Review content:
an awful lot of damage, STAY AWAY FROM KEY MOVING he told me that he couldn't wait for me to check everything but if I made a general note about stuff being damaged it would be fine, at which point he shoved the papers and pen at me and dictated what he wanted me to write down. Given his agitated state and his suddenly changed demeanor, and the fact that my infant daughter was present, I opted not to argue with him and favor physical safety over legal safety, and wrote what he told me, and signed the paper. He then took it back, wrote something else on the bottom ( which I personally find illegible) and handed me a copy, whereupon he and his partner retreated to the truck without reassembling any of our furniture. We opted not to give them any additional tip in light of the damage, crude behavior, and the fact that they left the job unfinished. However, after several minutes, his partner returned and asked if we had remembered to "give the other guy some extra money". Just wanting them off of our property, we gave him $60. It took us quite a while to sift through the ruin to assess the full scope of the damage, which was extensive. Furniture was visibly damaged, everything was coated in grime, things which had been bubble wrapped and padded were shattered, and my staff (traditional shaolin long weapon) was lost or stolen (which upsets me both because it is a weapon, and because it had great sentimental value). We began drafting a complaint, however the low compensation we would have gotten was not worth the hoop jumping we'd have to do, and we had felt threatened enough to not want to anger the wrong people- they knew where we lived. We've since moved, hence this review. Oh, and one thing I forgot to mention: at pickup, after half the stuff was already on the truck, they informed me that in fact it would cost me 3x more than the quote that got me to sign with them in the first place.
|