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Businiess name:
Shelby Animal Clinic
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Review by:
citysearch c.
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Review content:
I do work here so i'd like to shed some light.(I am fully trained and have worked in all positions) I have to say after reading these comments i'm not surprised to see that there are some negative ones. NOT because this vet is not good. BECAUSE some pet owners really don't get it. They're are a couple of things I would like to explain. FIRST, if you have to wait to get your pet or services it is because people JUST LIKE YOU are asking the SAME questions you are and need help also. You like to have everything explained to you and so do they. SECOND, Dr.Z will NOT prescribe a medication that she does not think will help your pet and YOU have every right to decline services, but she was the one who went to vet school so if she said your pet needs it....... its probably does. THIRD, the clinic is clean. I wouldn't say this unless I knew.. and I do because I am one of the people who sweep, swiffer, and mop at least 3 times a day. ALL surfaces are clean after EVERY use. We scrub our walls multiple times a week. FOURTH, the employees are not ""high school students"". In fact in the 2 years I have been there, there has been ONE high school student. The rest are either adults OR they are college students who are majoring as vet or nurses. And NO Dr.Z is not mean to her employees. It is a BIG deal if you mess up in a medical environment, but Dr.Z has proven to be forgiving but yes you get a ""talking to"" if you don't do your job right. So ""Former Employees"" comment needs to be completed disregarded because that was clearly the person who only had the job for two weeks. ( I have seen that happen and it is just that the employee doesn't try or follow rules). I have NEVER seen anyone cry because of Dr.Z, but I have seen tears shed over lost animals because we care about your loses. LASTLY, I have had PLENTY of people come in and want their dogs broken leg fixed or their cats wound stitched but not want to pay for it to be done. If you don't want to spend money to have your pet healthy you should NOT have a pet. We WANT to help you, but materials and medicine cost money.\r
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Dr.Z and her staffs goal is to keep your pet healthy and safe from diseases as possible. You may have to wait for services, but that is because we are busy (BECAUSE PEOPLE LIKE THIS VET). If you have concerns please voice them to us, we want this to be a good experience for us all.\r
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Thank you to all who read this review. I do recommend this vet. It is worth the wait.
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