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Businiess name:
E.H. Sellars Inc., Goodyear
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Review by:
Guest
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Review content:
I need to speak with the owner of this company. I have just paid $1,000 for a repair to a van my wife drives and after the reapair to fix the problem, the problem still exsist. She has been on the phone with a "GM" name Don who was not willing or able to answer her questions. Simply stating to her that "the guy who we spoke to no longer works there so it does not matter what he told us"! That is totally ridicuolous and completely unprofessional, way to stand behind your product and your people. My wife has spent 2 days trying to find a Goodyear that will even look at the car and they all have said that they are not taking warranty work as of now. So basically sold another product that does not work a Nationwide 2 year, 24,000k mile warranty you just left out that oh yeah noone will honor it. I can tell you one thing if this does not get resolved I will start the process of getting solved. Starting at Corporate Goodyear, then the BBB, Tripadvisor, Yelp and any other Social Media that I can contact. I will then end the fight with a call to Clark Howard WSB radio ending with a small claims case in court. This is a total lack or respect that we trust professionals to diagnose a problem, we pay for the repair and the problem still exsist. Please call me on my cell phone xxx-xxx-xxxx
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