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Businiess name:
Earnhardt Hyundai
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Review by:
citysearch c.
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Review content:
The evening I brought my car home, my husband noticed swish scratches on the hood. I said they just washed it and I bet their car wash did it. I said I'd bring it up when I went in for service. I just was in for an oil change and I specifically told the service advisor that I DID NOT want a car wash. There was a yellow sticky on my rear view mirror saying this. They still washed my car. I had new scratches on the car. But, before I had your dealership service the car, I pointed out the hood scratches to the advisor. She told me you couldn't do anything about it and to go to an auto store and buy a wax and do it myself. WTF. I should have come back in the next am after bringing the car home. I also had to unload my vehicle I was trading in that very night, a Sunday. I use my vehicle for my job and it was loaded. I said I'd come back the following am to unload. Pissed me off as I forgot some things and never got them back. Your dealership was so threatening that I give references. WTF again. There are many Hyundai dealerships in Phoenix. Customer service from you like is like what George Carlin did in my favorite act. I live in Goodyear and you all are close. But Larry Miller isn't that far away. My neighbor bought an Elantra from Larry Miller because she said she'd never go to Earnhardt. For whatever this is all worth, I unloaded.
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