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Businiess name:
Tilley Time Child Development
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Review by:
citysearch c.
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Review content:
After dws pays for my childcare there are always additional fees and half the time I don't know why. They hardly ever let you know when you need extra diapers/wipes and then charge you for using theirs. Also they are very unprofessional they argue with each other and talk about other employees right in front of you. I have heared multiple complaints from different people about injuries and the staff can't tell you what happened.A lady I know recently told me that she pulled her baby out because she came home with little scratches on her vagina. Another lady that worked there said her child also sustained injuries that couldnt be explained. The first day my son attended tilley time he came home severly sunburned. These are common complaints that I hear from parents who have taken their children to tilley time. The staff always looks unhappy and most of them dont even seem like they like children. I have also heared bad reports from children who have gone there. An 11 year old daughter of a friend of mine said that the teachers were mean and told her during naptime once that they would call the police if she didnt go to sleep. Just recently my son switched to the 3 year old room and has been acting very strange around the teacher. He gets very stiff and acts scared which is very much unlike him. And while I was there a couple weeks ago I stuck around with my son since the kids were napping and he didnt want to sleep due to the fact that he had just woken up from a nap and another employee came in and said the teacher could take her break after all the kids were asleep, she shot me a dirty look and proceeded to rush me to leave and as i was walking out she yelled at my son and tossed a book at him. These are not the actions of caring caregivers. That was the last straw for me after all the things I have seen and heard about them. My son says goodbye to them and sometimes they completely ignore him. They havent even tried to help potty train him and I never hear daily reports about what they are learning , eating, how they did that day. nothin. because they arent concerned about children learning anything. its just a place to drop off your kids....thats about it. its like a baby factory. They treat your kids like a number and a paycheck. And there are alot of them who dont even speak english anyways so how are you supposed to get a report on how your kids are doing? They also treat you disrepectfully there were many times when I ""owed money"" and they made sure to joke about it to me which for me was rude and humiliating since I have been a single mom for a long time and have a hard time paying my bills.I wouldnt recommend this place it is the worst childcare I have ever seen. They didnt even remember my kids after 2 months of not attending when they have been going there for almost a year!! My daughter constantly came home with diaper rashed and soiled clothes like she hadnt been changed for a long period of time. They called me on my first couple days on a job and said i needed to come bring my daughter formula because she was out and hadnt eaten I didnt have a car and worked really far from there so I had to come on the bus to bring her formula. First of all that would have been nice to know ahead of time and second of all dont they plan for this stuff instead of not feeding your child until you can come bring more???? I was never asked to provide immunization records and im sure nobody else was either because my kids constantly get sick when they go there. anyways alot of things that I dont like about them and my kids werent happy there. Test it out for yourself...say the name tilley time a few times while talking to different people and you will see the reaction and hear the different stories. Just by mentioning them to dws workers I have had nothing but negative reactions.
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