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Businiess name:
Northtowne Volkswagen
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Review by:
citysearch c.
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Review content:
Never use this group for body work after a wreck. The mechanics are fine at the Hyundai dealership, but the body shop assistant is flat rude and called me a liar when clearly, the damage caused by their repairs came from them. I had to take my car back once because they did not paint the door handles which were damaged in the wreck. They did not put on the door bumper guards like the ones on the other side of the car. They left a greasy handprint under the clearcoat so the car had to be taken back in for that repair. They scratched the roof taking the rubber molding off the car. They gouged paint out of the hood removing the front fender. They put the COMPLETELY WRONG door trim on the car. They broke the handle on the side of the drivers seat to move it forward and back. To top it off, less than 10 months after the body repairs, I had to take it in AGAIN to be repainted because the paint was bubbling from incorrect prep work. When it was picked up they STILL had not buffed out the damage done to the top of the car initially.
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